- IMPORTANT NOTICE
We respect your privacy. This Privacy Notice sets out how we collect and process your personal data when you access and use our Services, including the Site www.o3hygiene.ie This Privacy Notice also provides certain information that is legally required and lists certain of your rights in relation to your personal data under applicable law. We may amend this Privacy Notice from time to time. We encourage you to check our Privacy Notice regularly to understand how we may process your Personal Data.
- INFORMATION ABOUT PERSONAL DATA PROCESSING
2.1. Personal Data
2.2. How We Collect Personal Data
When you register for an account or interact with or utilise our Products or Services.
We collect Personal Data when you use or interact with our Site and Services, including when you register with us, browse our products online or make purchases from us. This Personal Data may include name, address, phone number, username and password, email address and location data.
When you communicate with us or sign up for promotional materials.
We collect Personal Data when you communicate with us or sign up to receive promotional materials or information, including your email address and phone number.
When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies.
Users Under 18 Years of Age
We do not knowingly collect Personal Data online from individuals under 18 years without parental consent. If you become aware that an individual under 18 years of age has provided us with Personal Data without parental consent, please contact us at email@example.com. If we become aware that an individual under 18 has provided us with Personal Data without parental consent, we will take steps to remove the data as permitted by law.
2.3. How We Disclose Personal Data
We may disclose your Personal Data as described in this Privacy Notice, including:
To Affiliates and Partners.
With companies or ventures that are owned or controlled by us, and internally within the business, to provide and improve Services and for analytics.
To Service Providers and Vendors.
With business partners and vendors to provide, improve, and personalise the Services.
For Legal Compliance, Law Enforcement, and Public Safety Purposes
Actual or Contemplated Sale, Acquisition, or Reorganisation.
In connection with a contemplated reorganisation or an actual reorganisation of our business, in connection with financing, a sale, acquisition or other transaction involving the disposal of all or part of our business or assets, including for permitting the due diligence required to decide whether to proceed with a transaction.
- LEGAL BASIS FOR PROCESSING
We collect and process your personal data for a variety of different purposes which are set out in further detail below.
In some cases, we will ask for your consent so that we may process your Personal Data. However, in certain circumstances, applicable data protection laws such as the General Data Protection Regulation allows us to process your Personal Data without needing to obtain your consent, as is the case with using your personal data to provide you with a product or service that you have purchased.
3.1. Processing Personal Data Where Consent Not Obtained
In certain cases, separate consent is not required, including:
For the performance of a contract.
To perform our contractual obligations to you, including our fulfilling orders or purchases you have made, contacting you in relation to any issues with your order or use of the Services, in relation to the provision of the Services, or where we need to provide your Personal Data to our service providers related to the provision of the Services.
To comply with legal obligations.
To comply with laws, regulators, court orders, or other legal obligations, or pursuant to legal process.
To operate our business and provide the Services, other than in performing our contractual obligations to you for our “legitimate interests” for the purposes of applicable law, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
Legitimate interests may include:
- To communicate with you regarding the Services, including to provide you important notices regarding changes to our terms and to address and respond to your requests, inquiries, and complaints.
- To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties.
- To develop, provide, and improve our Services.
- Quote Requests & Orders
3.2. Matters That May Require Consent
In cases where we are not already authorised to process the Personal Data under applicable law, we may ask for your consent to process your Personal Data, including:
We may ask for your consent to contact you by telephone, SMS, post and/or email about other offers, products, promotions, developments or Services which we think may be of interest to you and for other marketing purposes.
Subscribing To Our Newsletter
Subscribing to our newsletter via any of the forms on this website means that you will be sent an invitation to join our mailing list. Once confirmed, you will receive regular updates and offers. Your data will not be held in or processed by our internal systems for the purpose of this mailing list. You will be provided with an automatic unsubscribe option on every communication.
A “cookie” is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to recall Personal Data previously indicated by a web user. Most browsers allow you to control cookies, including whether to accept them, and how to remove them. Cookies can remember login information, preferences, and shopping cart contents. Other cookies, often placed by our partners or other third parties, are used for analytics, marketing, or advertising.
Cookies, as well as other tracking technologies, such as HTML5 local storage, Local Shared Objects (such as “Flash” cookies), web beacons, and similar mechanisms, may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed.
Cookies used for analytics may use non-Personal Data that is not directly linked to you. We use analytics technologies to improve our Site and Services.
Users are advised that if they wish to deny the use and saving of cookies from the Site on to their computer’s hard drive, they should take necessary steps within their web browser’s settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, you may need to re-enter your original user ID and password to gain access to certain parts of the Site. For information on how to disable cookies, refer to your browser’s documentation.
3.3. Withdrawing Your Consent
You may at any time withdraw the consent you provide for the processing of your Personal Data for the purposes set forth in this Privacy Notice by contacting us at firstname.lastname@example.org provided that we are not required by applicable law or professional standards to retain such information.
If you want to stop receiving future marketing messages and materials, you can do so by clicking the “unsubscribe” link included in our email marketing messages.
- DE-IDENTIFIED OR ANONYMISED DATA
We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you or through obfuscation or through other means. Our use of anonymised data is not restricted by this Privacy Notice.
- DATA RETENTION
We will retain your Personal Data for as long as long as you maintain an account or as otherwise necessary to provide you with our Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
As an exemption, retention periods within Data Retention Schedule can be prolonged in cases such as:
Ongoing investigations from Member States authorities, if there is a chance records of personal data are needed by the Company to prove compliance with any legal requirements; or
When exercising legal rights in cases of lawsuits or similar court proceeding recognised under local law.
Where we no longer need to process your Personal Data for the purposes set out in this Privacy Notice, we will delete your Personal Data from our systems. Where permissible, we will also delete your Personal Data upon your request, as further described in the Data Subject Access, Modification, and Deletion Rights section of this Privacy Notice.
- WHY WE COLLECT AND PROCESS YOUR PERSONAL DATA
We need to process certain elements of your Personal Data to fulfil our contractual obligations to you and to provide you with our Services.
Where we ask for your consent to process your Personal Data, you have the right to withdraw such consent as described in this Privacy Notice. Please note, however, we may be unable to provide you certain Services that require the use of Personal Data.
Please note that even where your consent would otherwise be required, we may nevertheless process your Personal Data in accordance with our legitimate interests under applicable law, as described in this Privacy Notice.
- TRANSFER AND STORAGE OF PERSONAL DATA
O3 Hygiene and systems may be stored on servers in Europe. If you are located outside of Europe, please be aware that Personal Data we collect will be processed and stored within Europe.
- DATA SUBJECT ACCESS, MODIFICATION, AND DELETION RIGHTS
You have the right to request confirmation from us as to whether we are processing your Personal Data. Where we are processing your Personal Data, you also have the right to request access to, modification of, or deletion of such Personal Data.
You have the right to receive the Personal Data concerning you that you provided to us and have the right to transmit such data to another controller.
To exercise your rights with respect to your Personal Data, please contact us at email@example.com As permitted by law, certain data elements may not be subject to access, modification, and/or deletion.
Furthermore, we may charge for this service and will respond to reasonable requests as soon as practicable and as required by law.
- SECURITY SAFEGUARDS AND LINKS TO OTHER WEBSITES
We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of Personal Data and against the accidental loss, destruction, or damage of Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
- RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
The General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) came into force on the 25th May 2018, replacing the previous data protection framework under the EU Data Protection Directive. The GDPR emphasises transparency, security and accountability by data controllers and processors, while at the same time standardising and strengthening the right of European citizens to data privacy.
Ireland’s Data Protection Commissioner has launched a GDPR-specific website www.GDPRandYou.ie with guidance to help individuals and organisations become more aware of their enhanced rights and responsibilities under the General Data Protection Regulation. We are fully compliant with all of the revised standards detailed in the new General Data Protection Regulation. For more information on this, please contact us on info@o3hygiene
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at info@o3hygiene.
If you are not satisfied with our response or if you believe that we are processing your personal data not in accordance with the law you can complain to the Office of the Data Protection Commissioner at firstname.lastname@example.org using the guidance specified at https://www.dataprotection.ie/docs/complaints/1592.htm